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Contact Us with questions or to obtain and RMA#
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P.O. Box 955, Shirley MA 01464
[/vc_column_text][follow icons_color=”#222222″ icons_color_hover=”#888888″ facebook=”#” twitter=”#” instagram=”#” google=”#” pinterest=”#” linkedin=”#”][/vc_column][vc_column width=”1/4″][/vc_column][vc_column width=”1/4″][/vc_column][vc_column width=”1/4″][/vc_column][/vc_row][vc_row][vc_column width=”1/2″ css=”.vc_custom_1569851963641{margin-top: 35px !important;margin-bottom: 0px !important;}”][vc_custom_heading text=”Send us an email” font_container=”tag:h2|font_size:24px|text_align:left|color:%23222222|line_height:1em” use_theme_fonts=”yes” css=”.vc_custom_1529859538843{margin-bottom: 13px !important;}”][vc_column_text css=”.vc_custom_1656366388587{margin-bottom: 29px !important;}”]If you’d like further information about Wiggle Butt Design and you can’t find it in our FAQs, please get in touch. Simply fill out the form, include your message, and we’ll get back to you as soon as we can.[/vc_column_text][vc_column_text css=”.vc_custom_1672429077455{margin-bottom: 0px !important;}”][contact-form-7 id=”7684″ title=”WBD Contact Form”][/vc_column_text][/vc_column][vc_column width=”1/2″ css=”.vc_custom_1569851968607{margin-top: 35px !important;margin-bottom: 0px !important;}”][vc_custom_heading text=”FAQ” font_container=”tag:h2|font_size:24px|text_align:left|color:%23222222|line_height:1em” use_theme_fonts=”yes” css=”.vc_custom_1529859967099{margin-bottom: 13px !important;}”][vc_column_text css=”.vc_custom_1671838621024{margin-bottom: 17px !important;}”]Please read our FAQ before sending us a message.[/vc_column_text][vc_toggle title=”What is the status of my order?” style=”arrow” size=”sm” css=”.vc_custom_1656365738456{border-top-width: 1px !important;border-top-color: #e1e1e1 !important;border-top-style: solid !important;}”]To check the status of your order, go to Track Orders. Here’s what you will see:
Preparing for Shipment: This means we’re currently processing and packing the goodies for your pet. You’ll receive an email to let you know we received your order. When your order ships, we’ll send another email with tracking information.
Shipped: Your order has left our warehouse. Within 24 to 48 hours, you will also see a link to track your package.
Delivered: Your order has arrived! Orders are delivered 7 days a week before 10 p.m.[/vc_toggle][vc_toggle title=”What is your return policy?”]Our full return and refund policy is here.[/vc_toggle][vc_toggle title=”How do I cancel or change my order?” style=”arrow” size=”sm” css=”.vc_custom_1656366075122{border-top-width: 1px !important;border-top-color: #e1e1e1 !important;border-top-style: solid !important;}”]A message about current events: Our teams are are trying to process your order as quickly as possible. If your order has been marked “preparing for shipment” you will not be able to add items or cancel the order.
If your order has not been marked as “preparing for shipment” you may still cancel the order and may still be able to add items .[/vc_toggle][vc_toggle title=”Do you ship to P.O. boxes, APO/FPO addresses, or international addresses?” style=”arrow” size=”sm” css=”.vc_custom_1656366178341{border-top-width: 1px !important;border-bottom-width: 1px !important;border-top-color: #e1e1e1 !important;border-top-style: solid !important;border-bottom-color: #e1e1e1 !important;border-bottom-style: solid !important;}”]
No – at this time we are unable to ship to P.O boxes, APO/FPO addresses, and international addresses. We currently only ship within the contiguous US.
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